Frequently Asked Questions
Topic: About Us
Q1. Who is Singapore First Aid Training Centre?
Q3. Where are you located?
Q4. Who are your instructors?
Q5. What makes you different from other organisations?
Q6. Is your training accredited or recognised?
Q7. Why should I sign up with SFATC?
You should sign up only if you want the absolute best. It is our culture and commitment to take the best care of you from the start,, so that your journey with us is the most pleasant and enriching of all.
When you choose us, you are also choosing:
- Affordable course fees
- Total reliability
- High quality training conducted by emergency professionals
- Top quality support
- Convenience with onsite training
- Flexible arrangement
- Exceptional quality, easy-to-learn programmes
- Professional support staff
- Your 100% satisfaction, always
- And most importantly, we keep our courses simple and put the focus back on saving lives!
Q8. How do I know if you are really that good?
And if you are still not convinced, we welcome you to sit in part of any of our ongoing public run courses just to have a preview of what you would be experiencing. We’re absolutely confident that a few minutes of seeing our instructors at work will help you make that clear, positive decision to sign up with us. So call us at 6297 8123 to check when is our next course!
Topic: Training and Courses
Q1. When do you conduct your courses?
Q2. Who will conduct the courses?
Q3. Where do you conduct the courses?
Q4. Do you have evening courses?
Q5. When should I start booking for the courses?
Q6. You do not have the training that I require. Can you customise your training to cater to what we need?
Q7. We just need a short talk or workshop or toolbox session on basic lifesaving or safety techniques. Do you have something for us?
Q8. We're organising an event like parent's day gathering and would like our attendees to know more about first aid. Can you hold an awareness talk for us?
Q9. We would like to know more about AEDs. Can you do a short talk or demo on AED and show us how it works?
Topic: Spreading Awareness and Continuous Learning
Q1. I have just taken up your course and feel that others can benefit from it. How can I tell others about your courses?
Q2. I feel very strongly about first aid, CPR and AED after your course. How can I be kept in the loop on the latest updates?
We’re glad to get you motivated and thank you for your enthusiasm! As a SFATC first aider, you will be automatically added to our update list, so that anytime we have something new, we’ll let you know!
Q3. Do you organise activities for your first aiders?
Yes, we’ll be holding meetings, activities and outings for our first aiders in the future. Look out for it here!
Q4. Our certificates are about to expire. Do we renew it with you?
Yes, look out for our refresher course schedules on our website. Call us now at 62978123 to keep your certs valid!
Topic: Public presentations and road shows
Q1. We are conducting a road show and we would like to have a first aid booth available. Can you set up a booth and display your products and services for our attendees?
Yes, only for sponsored/complimentary booth space. We can also include a public presentation if necessary. Do confirm with us at least 2 months in advance so that we can make the necessary arrangements in time.
Q2. Do you conduct public presentations, CME talks or group seminars on a particular topic of our choice?
Yes, do provide us with your requirements at least 1 month prior to the event.
Topic: Medical Product Training
Q1. Can you help us set up an emergency response program for our workplace, school or compound?
Yes, our team of paramedics and nurses can help create, implement and perfect the right emergency response program for you. This may include intense planning, program announcements, drills and exercises, equipment recommendation, training and facilitation and much more. Talk to us today about this.
Q2. We have recently purchased medical products and would like our staff to learn how to use it. Can you come up with a systematic training program to teach our staff how to use and apply these products effectively?
Yes, our team of paramedics and nurses can help create the perfect training program for your medical product. Depending on the type of product and the level of training required, we can create a syllabus which includes technical knowledge, skills practice and scenario based application. Materials such as video training or train-the-trainer kit for continuing internal training can also be produced as part of the training package if required. Talk to us today about this.
Topic: Medical Product Supplier
Q1. We are a supplier of medical products and now require to mass train our clients using their own medical protocols. Can you cater for this type of training and product implementation?
Yes, we believe our staff will be able to help your clients achieve the best with their products and we thank you for the opportunity to work with you on this. We will try our best to assist in most cases, but we hope you understand that all products or protocols will be evaluated first beforehand. Do call on us with your proposal.
Topic: Product Sales
Q1. We would like to purchase an AED. Do you have any models that we can choose from?
We no longer make available the purchases for AEDs but we have the direct supplier contacts. Get in touch with us and we’ll put you through the right people.